We are, however, responsible for all personal data collected from users of this website, and/or our mobile application. All personal data collected will be used and processed lawfully while in our possession.
When you use our website and/or mobile application, you may be asked for personally identifiable information, such as your name, address, date of birth, email and phone number. By giving us such information, you consent to our using it in the manner described in this policy.
You may withdraw your consent at any time by emailing us at email@example.com. We will return or destroy your personal information within five days of receipt of your withdrawal of consent.
Cookie information, pages you have requested and your IP address may also be recorded by us and/or third parties from your browser as set out in this policy.
We may use performance data, including performance statistics, bug fixes and other similar data uploaded to our website. We may use the performance data in any way, including, but not limited to, using, editing, altering, reproducing, publishing and/or distributing it for any purpose, commercial or otherwise, provided that such performance data is stripped of all personally identifiable information.
We may use your personal information to process your service requests, provide you access to privileged areas of the website, send you newsletters, personalise your visit to our website as well as use our products, and enable us to improve the products and services we offer. We may occasionally carry out market research and send you details of services and offers that we think may be of interest to you. If you do not wish to receive such information, please email firstname.lastname@example.org.
We may provide information about you to our employees and agents in order to administer any accounts, products and services provided to you by us. We will not disclose your personal information to any third party unless you have consented to such disclosure or where we are required to do so by law.
Users may be sent emails and/or push messages and/or notifications on special promotions we hold, and for other communication purposes. You may opt-out of receiving such communications using the setting option located within the mobile application itself.
We do use tracking technologies to collect information from users of our mobile application, strictly for the purposes of providing users with promotional offers and communication purposes. This information is aggregated for the purposes of marketing, and is not utilised on a personal user level.
Third-party advertisers may also create and access cookies, which will be subject to their privacy policies. We accept no responsibility or liability for the use of such third parties’ cookies. If you do not wish cookies to be placed on your computer or handheld device, then they can be disabled in your web browser. The option to do so is normally found in your browser’s “security settings”. Please note that permanently disabling cookies in your browser may hinder your use of our website as well as other websites and interactive services.
All security on our website is treated seriously. Where applicable, we undertake security steps on our back-end systems that store customer account information to protect data transmissions. However, this is not a guarantee that such data transmissions cannot be accessed, altered or deleted due to firewall or other security software failures.
Only personnel who are employees of Nanyang Optical or who are authorised by us shall have access to information on our systems.